Do Not Sell My Personal Information

Your Data Protection Rights – Tailorluxe

Effective Date: 24 July 2025

At Tailorluxe, your privacy matters to us. As a company established in the United Kingdom, we fully comply with the UK General Data Protection Regulation (UK GDPR) and the broader EU GDPR, which protects individuals residing in the European Union and the European Economic Area (EEA).

Your Rights Under UK & EU GDPR

If you live in the UK, EU, or EEA, you are entitled to the following data protection rights:

  • Right of Access – You can request to know what personal data we hold about you.
  • Correction of Inaccuracies – You may ask us to correct or update any incorrect or incomplete information.
  • Right to Erasure – Also known as the “right to be forgotten,” you may request deletion of your personal data, provided it’s not required by law.
  • Restrict Processing – You can request that we limit how we use your personal data in specific cases.
  • Object to Processing – You may object to how we process your data under certain legal bases.
  • Data Portability – You can ask to receive your data in a commonly used, machine-readable format.
  • File a Complaint – You have the right to contact your national data protection authority if you believe your rights have been violated.

What Personal Data Do We Collect?

We collect and process the following categories of data:

  • Contact Details – Full name, email address, phone number
  • Address Information – Billing and shipping addresses
  • Payment Details – Securely processed via our trusted payment providers
  • Order Information – Purchase history and transaction details
  • Device Data – Such as IP address, browser type, and usage behaviour

Why We Use Your Data

Tailorluxe processes personal information to:

  • Complete and deliver your purchases
  • Assist you with customer support enquiries
  • Tailor your experience on our website
  • Analyse and improve our services and product offerings
  • Send service-related updates and, if consent is given, promotional messages

Sharing Your Data

We never sell your personal information.

We may share your data only with vetted service partners, including:

  • Payment processors
  • Delivery and logistics providers
  • Technical and infrastructure support vendors

This is done solely to carry out your order and enhance our services.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

E-mail address: info@tailorluxe.uk
Phone number: +447476949372
Contact form: Contact page

We thrive to respond within 24 hours during our opening hours.

Business name: Tailorluxe
Address: 1 Betterton St, London WC2H 9BH, United Kingdom

Customer service available hours

Operating Hours (Monday to Friday):
09:00 AM to 18:00 PM (GMT+1 London)
Operating Hours (Saturday to Sunday):
10:00 AM to 16:00 PM (GMT+1 London)

We are committed to safeguarding your personal information and ensuring transparency in how we handle your data. Thank you for choosing Tailorluxe